Field Service Technician

General information

Entity

With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.

The Group partners with leading international brands and covers the entire value chain – imports, production and distribution– in line with the best international standards, drawing on over 170 years of hands-on knowledge and local expertise.

We pursue a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa's largest, to offer tailored, affordable products and services to people across the continent.

With Africa For Africa

More information: www.cfaogroup.com

Reference number

Field Service Technician-4125

Job details

Profile

Technical & Services - Technical & Services - Parts & Service Assistant

Position title

Field Service Technician M/F

Contract

Unlimited-term contract

Contractual hours

Full-time

Mission description

The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.

Key Performance Areas:
(Essential Duties & Responsibilities)

. Servicing of material handling equipment.

. Maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.

· Perform accurate diagnosis / troubleshooting in event of breakdown of equipment.

. Communicate what repairs are needed by advising customer and/or supervisor.

· Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.

· Provide complete customer satisfaction in a polite and professional manner.

· Ensure proper communication between self, workshop staff (supervisor and controller) and customer.

· Ensure OHSACT requirements are met in all actions on company and client premises.

. Maintains a safe work environment by verifying vehicle safety device operations.

. Follow standards and procedures and in general complying with legal regulation.

. Updates job knowledge by participating in educational opportunities.

Profile

Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):

· Trade Qualification, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic.

. Minimum of 5 years mechanical, hydraulic and electrical experience pertaining to forklifts

· General working knowledge of auto electrical systems (ignition, starting, charging, illumination)

Required Certificates, Licenses, Registrations:

· Trade test certificate

· Code 8 / EB driver's license

· Valid forklift operator license

Job location

Job location

Africa, South Africa

Location

11 Gross Street Tunney Industrial Estate Elandsfontein

Applicant criteria

Education level

2 - Certificate

Experience level

4 to 6 years