Field Service Technician

General information

Reference number

Field Service Technician-4125

Job details

Profile

Technical & Services - Technical & Services - Parts & Service Assistant

Position title

Field Service Technician M/F

Contract

Unlimited-term contract

Contractual hours

Full-time

Mission description

The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.

Key Performance Areas:
(Essential Duties & Responsibilities)

. Servicing of material handling equipment.

. Maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.

· Perform accurate diagnosis / troubleshooting in event of breakdown of equipment.

. Communicate what repairs are needed by advising customer and/or supervisor.

· Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.

· Provide complete customer satisfaction in a polite and professional manner.

· Ensure proper communication between self, workshop staff (supervisor and controller) and customer.

· Ensure OHSACT requirements are met in all actions on company and client premises.

. Maintains a safe work environment by verifying vehicle safety device operations.

. Follow standards and procedures and in general complying with legal regulation.

. Updates job knowledge by participating in educational opportunities.

Profile

Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):

· Trade Qualification, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic.

. Minimum of 5 years mechanical, hydraulic and electrical experience pertaining to forklifts

· General working knowledge of auto electrical systems (ignition, starting, charging, illumination)

Required Certificates, Licenses, Registrations:

· Trade test certificate

· Code 8 / EB driver's license

· Valid forklift operator license

Job location

Job location

Africa, South Africa

Location

11 Gross Street Tunney Industrial Estate Elandsfontein

Applicant criteria

Education level

2 - Certificate

Experience level

4 to 6 years