Manager: Management Support - FSD

The main purpose of this position is to lead the management support function in supporting the operations of the Financial Services Department.

The successful candidate will be responsible for the following key performance areas:

• Providesuggestions for the refinement of relevant policies, processes and systems to ensure that the management support function is aligned with departmental needs.
• Manage the delivery of the team’s output, including but not limited to the provision of management information; internal audits; governance, risk and compliance management; facilities management; information and communications technology (ICT) requirements; financial administration; and general administration.
• Oversee the planning, organising and managing of departmental events to ensure smooth execution.
• Clarify roles and responsibilities, and optimise and manage resources.
• Oversee health and safety within the department, including the maintenance of the department’s business continuity processes, emergency evacuation plans and the training of health and safety representatives.
• Represent the department on various committees, where required.
• Fulfil the line management function pertaining to the development and performance of the team.
• Manage relationships and lead engagements with internal and external stakeholders at various levels of seniority.
• Provide guidance and implement changes to effectively manage facilities, venues, business continuity management, logistics, training administration, procurement and vendor management as well as financial management.
• Coordinate and facilitate the strategic scorecard management process and support the effective monitoring, measurement and reporting on the department’s strategy.
• Coordinate divisional operational plans and projects using the Plan-Build-Run framework to enhance cross-departmental collaboration.
• Support the head of department in addressing overall operational challenges to ensure smooth functioning of the department.
• Identify process inefficiencies, risks and internal control deficiencies within the business and management support services function and implement mitigation measures.

To be considered for this position, candidates must be in possession of:

• an Honours’ degree in Business Administration or an equivalent qualification; and
• 8−10 years’ experience within a management support environment, with a minimum of 2−5 years’ people management experience.

Additional requirements include:

knowledge and skill in:

• industry, organisational and business awareness;
• quality assurance;
• continuous improvement;
• continuous learning and/or professional development;
• financial strategy;
• finance-related legislation, governance, risk and compliance;
• function-specific performance management;
• function-specific information systems;
• business continuity planning;
• lead change;
• managing complexity and ambiguity;
• a drive for results;
• promoting teamwork;
• developing and growing others;
• effective communication skills;
• building and maintaining relationships;
• impact and influence;
• service and stakeholder focus;
• analytical and problem-solving skills;
• planning and organising skills; and
• judgement and decision-making skills

In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.

The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.

About SARB

Primary mandate of the SARB

Section 224 of the Constitution of South Africa states the mandate of the SARB as follows:

The primary object of the South African Reserve Bank is to protect the value of the currency in the interest of balanced and sustainable economic growth in the Republic.

The South African Reserve Bank, in support of its primary objective, must perform its functions independently and without fear, favour or prejudice.

WHAT WE DO

Monetary Policy

The Constitution gives the SARB the mandate to protect the value of the rand. We use interest rates to keep inflation low and steady.

Financial Stability

The SARB has a mandate to protect and enhance financial stability. We identify and mitigate systemic risks that might disrupt the financial system.

Prudential Regulation

The Prudential Authority regulates financial institutions and market infrastructures to promote and enhance their safety and soundness, and support financial stability.

Financial Markets

Open market operations are the main tool we use to implement monetary policy. We manage South Africa’s gold and foreign exchange reserves.

Financial Surveillance

The SARB is responsible for regulating cross-border transactions, preventing the abuse of the financial system and supporting the regulation of financial institutions.

Payments and Settlements

The SARB is responsible for ensuring the safety and soundness of the national payment system, which is the backbone of South Africa’s modern financial system.

Statistics

The SARB provides important economic and financial statistics that present an overview of the economic situation in South Africa.

Research

Research conducted by the SARB focuses on economics, financial stability, banking and emerging trends in finance. Our research supports policy decision-making.

Banknotes and Coin

The SARB has the sole right to make, issue and destroy banknotes and coin in South Africa.