Tracking Supervisor - Belville

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.

MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

WHO WE ARE

Our values are the beating heart of our business, they are the cornerstone of our Company, supporting our vision, shaping our culture, and establishing our future direction.

• We are a Family Company
• We have Passion
• We are in Continuous Evolution
• We Care for People
• We believe in Equal Opportunities

These values are our guiding light. They set a clear path for us to follow; they help us grow together and they provide us all with the spirit of success.

Duties & Responsibilities

Depot Operations

• Plan and maintain depot tracking rosters to ensure adequate staffing and operational coverage.
• Attend to and resolve gate reconciliation queries timeously.
• Monitor and update all tracking amendments to maintain accurate system records.
• Compile and distribute daily stock reports for management review.
• Manage and control staff leave and sick leave schedules.
• Capture or Update releases onto the OVD
• Capture and submit all Sweep only estimates to the MNR team for approval
• Monitor stock levels and allocations
• Oversee the OVD Tracking System
• Attend meetings regarding system implementation
• Assist in investigating any abnormal occurrences ( theft / losses )
• Assisting with Depot related issues after hours

Reports

• Daily Depot Stock Report
• Reefer Stock Report
• Quarterly Depot Stock Takes

Customer Service

• Respond promptly and professionally to client tracking queries.

Ad hock

• Perform general administrative duties, including typing, filing, and updating organisational charts.
• Carry out any lawful and reasonable instructions issued by your manager.
• Stand in for absent staff when required.

Desired Experience & Qualification

Minimum Academic and Professional Qualifications and Experience Required for this position

• Grade 12 / Matric (a relevant tertiary qualification in Administration or Logistics will be advantageous).
• Minimum of 3–5 years’ experience in an administrative or supervisory role within a logistics, transport, or container depot environment.
• Strong knowledge of container tracking systems and related operational processes.
• Proficient in MS Office Suite (Excel, Word, Outlook) and general administrative systems.
• Excellent communication and organisational skills with strong attention to detail.
• Ability to manage staff, prioritise tasks, and work effectively under pressure.

Our company provides equal employment opportunities (EEO),taking into account local equity laws, to all employees and applicants for employment and prohibits unfair discrimination with regards to race, color, religion, sex, national origin, age, disability, or genetics.

To discover more about MSC values click here.