Advisor, Housing Innovation and Program Design

Human Services - Housing System Performance

Status: Regular Full Time

Salary Range: Non Union; Salary Band J

Hiring Range: $120,401-$135,451 per annum, plus comprehensive benefits and vacation accrual

Work Mode: Hybrid; 2 On site days per week which can increase based on operational needs * see below for more details about this work mode.

Location: 10 Peel Centre Drive, Brampton ON

Hours of work: 35 Hours per week

Who we are:  Housing Services leads service system planning and management of housing and homelessness programs and services with a view to policy and service integration. Helps improve these services through effective planning, based on local information and research about the needs of Peel’s many different communities

Reports to: Manager, Housing System Performance

What you will do in this role:

The Advisor, Housing Innovation and Progrm Design manages the development and execution of the long-term planning for prioritized challenges and opportunities in the housing and homelessness system.

• Lead the development, implementation, and evaluation of strategic initiatives, projects, and programs that address priority housing and homelessness challenges and opportunities.
• Manage multiple concurrent projects and initiatives by establishing priorities, monitoring progress, coordinating resources, and ensuring alignment with divisional and departmental objectives.
• Develop and oversee project plans, milestones, deliverables, and performance measures, while proactively identifying, mitigating, and escalating risks related to scope, budget, timelines, and outcomes.
• Collaborate with internal divisions, corporate partners, external agencies, and community stakeholders to ensure integrated planning, coordinated service delivery, and successful project execution.
• Influence operational and strategic planning activities to support the achievement of housing service goals and community outcomes.
• Lead research, environmental scans, data analysis, and evidence-based assessments to identify emerging trends, opportunities, and innovative solutions that improve housing system performance.
• Design, evaluate, and recommend innovative policies, programs, service models, and strategies that address affordable housing and homelessness challenges.
• Provide expert advice and leadership in program design, policy development, performance measurement, and evidence-informed decision-making within Housing Services.
• Develop and implement frameworks, processes, standards, tools, and best practices that strengthen program design, project management, and continuous improvement across the housing system.
• Lead cross-functional, cross-divisional, and multi-stakeholder teams to advance strategic priorities and achieve program and project objectives.
• Build organizational capacity by promoting awareness, knowledge sharing, and the adoption of evidence-informed program design practices and strategic directions.
• Monitor legislative, policy, and sector developments at all levels of government and across the housing sector to identify issues, opportunities, and impacts on housing priorities.
• Contribute to advocacy initiatives and policy positions by providing analysis, recommendations, and strategic input related to housing and homelessness issues.
• Establish and maintain effective relationships with government partners, community organizations, industry representatives, innovation partners, and other key stakeholders to advance housing outcomes and facilitate information sharing.
• Represent Housing Services on public policy, program development, strategic planning, and intergovernmental initiatives, committees, working groups, task forces, and special projects.
• Prepare and present reports, briefing notes, position papers, business cases, presentations, and recommendations for senior leadership, Regional Council, boards, committees, government representatives, and other stakeholders.
• Provide regular status updates, performance reporting, and strategic advice to senior management, departmental leadership teams, committees, and stakeholders.
• Supervise, coach, mentor, and evaluate assigned staff, including responsibility for recruitment, performance management, professional development, work assignment, and employee engagement.
• Maintain current knowledge of leading practices, research, innovations, and emerging trends in housing, homelessness, program design, and service delivery through ongoing professional development and stakeholder engagement.

What the role requires:

• A satisfactory Level 1 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).
• Post-secondary education in Human Services, Political Studies, Public Policy, or a related field, combined with a minimum of 5 years of experience in housing policy, program development, planning, or strategy.
• Strong knowledge of housing legislation, policies, and programs, including the Housing Services Act, Residential Tenancies Act, and Ontario's community housing framework.
• Experience developing and implementing strategies, plans, programs, and initiatives that support organizational and community objectives.
• Proven experience leading complex projects and programs involving multiple stakeholders, using project management and process improvement methodologies.
• Minimum 3 years of leadership and/or supervisory experience, including coaching, mentoring, and supporting staff performance and development.
• Knowledge of public policy development, policy analysis, and evidence-informed decision-making practices.
• Strong analytical and critical thinking skills, with experience using research, data analysis, performance measurement, needs assessments, and legislation to evaluate issues, identify root causes, and develop effective solutions.
• Experience establishing performance measures, monitoring outcomes, and recommending improvements to enhance program and service delivery.
• Knowledge of innovation and service design methodologies such as Design Thinking, Human-Centred Design, Systems Thinking, Experience Design, and Futures Planning.
• Demonstrated ability to think strategically and provide expert advice and recommendations to senior leaders, elected officials, government representatives, and community stakeholders.

Skills/Abilities:

• Exceptional communication, presentation, facilitation, and public engagement skills, with the ability to communicate effectively with diverse audiences.
• Strong relationship-building, collaboration, negotiation, and conflict-resolution skills.
• Highly developed political awareness, judgment, and diplomacy, with the ability to navigate sensitive issues and competing interests.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work independently and collaboratively in a team environment.
• Commitment to continuous learning, innovation, change management, and continuous improvement.
• Proficiency in Microsoft Office applications.

Assets

• Experience in public consultation, stakeholder engagement, and facilitation.

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement and learning and development resources

Apply now and help us build a better tomorrow with Peel Region! Join us—be bold, think big, and help shape a better tomorrow.

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will include video conference technology

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.