Digital Account Manager

About the Company

Are you the kind of person who can turn client conversations into long-term partnerships? Do you enjoy balancing strategy, communication, creativity, and performance all at once? Can you confidently manage multiple campaigns while keeping clients excited, informed, and growing? If that sounds like you, keep reading.

About the Role

Are you the kind of person who can turn client conversations into long-term partnerships?
Do you enjoy balancing strategy, communication, creativity, and performance all at once?
If that sounds like you, keep reading.

We're looking for a dynamic and relationship-driven Digital Account Manager to lead client success. In this role, you'll act as the bridge between clients and internal teams , ensuring every campaign delivers exceptional results and meaningful impact.

What You'll Be Doing

• Manage and grow relationships with clients across multiple digital campaigns
• Serve as the primary point of contact for client communication and strategic direction
• Understand client goals and translate them into actionable campaign strategies
• Coordinate with internal teams to ensure smooth execution across all touchpoints
• Support the team on paid media efforts and marketing campaigns from planning through execution
• Monitor campaign performance, timelines, and deliverables to ensure successful execution
• Prepare reports, insights, and presentations with clear performance recommendations
• Build and maintain strong relationships with advertising partners, unlocking exclusive offers and incentives, and flagging them through the right internal channels to keep things moving
• Identify opportunities for upselling, account growth, and long-term partnerships
• Stay informed on digital marketing trends, influencer strategies, and platform updates
• Ensure client satisfaction through proactive communication and problem-solving

What We're Looking For

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field
• 2 : 3 years of experience in account management, digital marketing and client servicing
• Strong understanding of social media platforms and digital campaign management
• Excellent communication, presentation, and relationship-building skills
• Ability to manage multiple accounts and projects in a fast-paced environment
• Strong organizational skills and attention to detail
• An analytical mindset with the ability to interpret campaign performance metrics
• Proficiency in productivity and reporting tools

Bonus Points If You Have

• Familiarity with paid media and performance marketing
• Agency experience
• Understanding of data-driven marketing and audience insights