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Product Specialist

  • DKSH
  • Jakarta, Indonesia
  • IDR 120,000,000 – IDR 180,000,000

About The Role

The incumbent works closely with the Sales Manager in managing the Medical channel.

What You Will Deliver

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
• Conduct product demonstrations and emphasize saleable features/customer benefits.
• Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.
• Report on the activities and products of the competitors.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery or installation of products/systems.
• Support internal stakeholders in relationship development with key customers.

What You Bring

Why Join DKSH

Skills

  • medical sales
  • Customer Relationship Management
  • Sales Planning
  • Product Demonstration
  • Quotation Preparation
  • Key Performance Indicators
  • Customer Complaint Resolution

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