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Assistant Manager

  • EXL
  • Kerala, India
  • INR 500,000 – INR 800,000
  • Understanding of Insurance Finance and Accounting

  • Working knowledge of Cash Application, Collections & accounts receivables

  • Identify trends and areas of improvement in delinquent portfolios and recommend strategies.

  • Mailbox management and handling enquiries of customers

  • Should be able to work on strict deadlines to manage client expectations.

  • Daily work allocation and first pass accuracy of process worked for quality assurance

  • Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation

  • Help managers in building strong cross training framework along with managing updates of process changes in SOP’s

  • Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency

  • Understanding of Insurance Finance and Accounting

  • Working knowledge of Cash Application, Collections & accounts receivables

  • Identify trends and areas of improvement in delinquent portfolios and recommend strategies.

  • Mailbox management and handling enquiries of customers

  • Should be able to work on strict deadlines to manage client expectations.

  • Daily work allocation and first pass accuracy of process worked for quality assurance

  • Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation

  • Help managers in building strong cross training framework along with managing updates of process changes in SOP’s

  • Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency

  • Qualifications: B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate

Skills

  • Accounts Receivable
  • Cash Application
  • Collections
  • Insurance Accounting
  • Escalation Management
  • Process Improvement
  • Quality Assurance

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