Assistant Manager

• Sound knowledge of Basic Accounts and Finance
• Sound knowledge of O2C Cycle –Accounts Receivables and Cash Applications
• Understanding of Insurance Products and Insurance Finance
• Excellent understanding of UK Insurance domain including Bureau and Non-Bureau Market

The primary responsibilities of this role include –

• Ensure adherence to Company Policies and Procedures

• Manage Cash Application - Validations and execution of transactions with accuracy and timeliness

• QC - Review of transactions with accuracy and timeliness to share structured and timely feedback to team members

• Reporting – Reporting of day-to-day transactions and activities / weekly team performance and month end deliverables

• Thorough understanding of Insurance documents for query resolution

• Handling month end closing activities for Account Receivables

• Analysis of Unapplied/Unallocated Cash – Research and Analysis of aged unmatched transactions

• Analyze and research on open queries assigned as per designated portfolio

• External and Internal Stakeholder management

• Ensure the assigned task completion in accordance with the SLA and company standards

• Commerce Graduate with 3 to 5 years of experience [Insurance Domain + BPO]

• 3+ years of prior experience in OTC and exceptions handling will be an added advantage

• Good communication & business writing skills. Ability to liaison with multiple departments/stakeholders

• Create a high performing culture; planning, organizing and prioritizing all work activities to achieve department and team goals and objectives

• Managing client expectation on key deliverable

• Highly adaptable and flexible

• Excellent writing and verbal communication

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.