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Associate - Field Response Team

  • Greenwheels
  • Nairobi, Kenya
  • KES 480,000 – KES 720,000

Key Responsibilities:

  • Rapid Incident Response:

    Attend breakdowns, accidents, and harassment cases.

  • Minor Repairs & Recovery Logistics:

    Arrange for electric bike recovery to the HQ in coordination with the control room.

  • Communication & Coordination:

    Liaise with the Control Room and Maintenance teams for seamless coordination.

  • Data Logging & Reporting:

    Accurately document incident details, time-on-site, and challenges experienced.

Requirements

  • NYS Training.
  • A valid certificate of good conduct is required.
  • A valid motorcycle driver’s license is also necessary.
  • A craft certificate in Mechanical Engineering is an added advantage.

Benefits

  • A comprehensive medical cover to support your health and wellbeing.
  • Dynamic hands-on fieldwork experience.
  • Work with a mission driven team focused on sustainability and clean mobility.
  • A fun, supportive team culture with monthly birthday celebrations & regular team events.
  • Opportunities for career advancement within operations or maintenance teams.

Skills

  • Motorcycle operation
  • Basic Mechanical Repair
  • Incident Reporting
  • field coordination
  • Customer Service
  • Safety Compliance
  • Data Logging

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