Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication.
We’re number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives. And not just for our customers, but for every member of our Group too.
At DHL Supply Chain Kenya, we’re looking for an Expeditor.
Role Outline
As the Transport Executor within our logistics operations, you will be responsible for the efficient planning, execution, and coordination of transportation activities. Your role is vital in ensuring the timely and cost-effective movement of goods, maintaining compliance with regulations, and optimizing the overall performance of our transportation network.
About the role key duties and responsibilities
• Manage customer database - by building the best routes for our dedicated fleet.
• Proactively identify and address issues related to transportation, such as delays, route changes, or unforeseen challenges.
• Efficiently plan transportation routes to optimize delivery schedules and minimize transit times.
• Implement effective problem-solving strategies to minimize disruptions and maintain service levels.
• Increase customer service levels.
• Coordinate with drivers, carriers, and logistics partners to ensure timely and accurate execution of transport plans.
• Collaborate with regulatory bodies and internal teams to address compliance issues and implement corrective measures.
• Monitor key performance indicators (KPIs) related to transportation efficiency, on-time delivery, and cost-effectiveness.
• Analyze performance data to identify trends, assess operational effectiveness, and recommend improvements.
• Negotiate contracts and terms to optimize service levels and control costs.
• Cultivate and maintain strong relationships with carriers, vendors, and transportation service providers.
• Move customers and orders between routes.
• Master routes to be maintained, individually optimized.
• Ensure compliance with transportation regulations, safety standards, and documentation requirements.
• Maintain clear and effective communication with drivers, ensuring they have all necessary information and support during transit.
• Be actively involved in and support change initiatives.
• Manage - plan and utilize all internal resources to ensure maximum productivity.
• Liaise with all levels of management in FMCG environment.
• Equipment cares to ensure GPS units are kept in good working order.
• Maintain excellent customer service to internal and external customers.
• To work within operating areas as determined by management and the needs of the business.
• Follow standard operating procedures and safe working practices.
• To ensure that all documentation is accounted for and completed as per instruction.
• Maintain cooperation with dispatch to ensure correct information is gathered for reporting purposes.
• Complete daily allocation sheet, correctly, accurately and timeously.
• Report discrepancies to Transport Manager.
• Record daily information of trip sheets collected from Dispatch Clerks.
• Conduct all communication in a polite professional manner which promotes respect, goodwill and trust.
• Keep work areas tidy, safe and neat at all times.
About you
• Bachelor’s degree/Diploma in Logistics, Supply Chain Management, or a related field.
• Proven experience of 3 years in transportation operations, with a focus on execution and coordination.
• Strong organizational, communication, and problem-solving skills.
• Knowledge of transportation regulations, safety standards, and compliance requirements.
• Familiarity with transportation management systems (TMS) and route optimization tools.
• Excellent communication skills both verbally and written must be able to convince others.
• Ability to handle large transport networks in near real time.
• Strong organizational, communication, and problem-solving skills.
• Ability to review and analyze results, report on findings.
What we offer
• DHL Supply Chain has a truly international, Inclusive, and diverse working environment, with a strong emphasis on values and team-based leadership along with an open and engaging company culture.
• Extensive learning and development opportunities.
