Provide administrative and operational
support to the sales team, ensuring seamless coordination between clients,
trainers, and internal teams.
Handle incoming and outgoing couriers,
ensuring timely dispatch and tracking of documents, training materials, and
essential packages.
Maintain and update internal databases and
CRM systems, ensuring accurate and up-to-date information regarding their
skills, certifications, and availability.
Assist in processing sales orders related
to training sessions, ensuring proper documentation, follow-up, and timely
execution.
Prepare training schedules, contracts,
proposals, and reports using MS Office (Excel, Word, PowerPoint, Outlook)
Ensure timely follow-up on client requests,
quotations, and feedback, ensuring a high level of customer satisfaction.
Organize and maintain all relevant sales
and trainer-related documentation, ensuring it is easily accessible for future
reference.
Ensure all trainer and client interactions,
schedules, and feedback are accurately recorded in the CRM system to streamline
operations.
Requirements
Bachelor’s degree in Business
Administration, Marketing, or a related field is preferred.
Bilingual proficiency in Arabic and English
(both written and verbal) is a plus.
Proficiency in MS Office Suite (Excel,
Word, PowerPoint, Outlook) is essential.
Experience with CRM software (e.g.,
Salesforce, Zoho) is a plus.
2-3 years of experience in admin
coordination, or administrative roles are mandatory.
Strong organizational and multitasking
abilities with great attention to detail.
Excellent communication and interpersonal
skills for handling clients and vendors
Ability to manage time effectively and
handle competing priorities.
