Your Team Responsibilities

The Team handles Global Billing, Dispute Management of these Billings and the application of Cash Collections to the related invoice. This is however a Hybrid role which includes Collection Functions.

Your Key Responsibilities

Role Overview

The Finance Associate – MENA bridges the Billing and Collections functions as the in-region owner of MENA client invoicing — ensuring local compliance and collectability while working with MSCI Sales and client Finance teams to maintain accurate billing data, resolve billing disputes, and support the order-to-cash cycle. The role directly reports to the Global Head of Billing and dotted line reports to the EMEA Collections Manager.

Key Responsibilities

1. Invoice Compliance & Review

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• Review Billing-prepared invoices against each MENA country's regulatory rules (KSA ZATCA Phase 2, UAE FTA, Egypt ETA, Qatar QR standards) before dispatch to clients.
• Validate invoice format, currency, language, and mandatory fields (VAT/tax IDs, QR codes) against purchase orders and contracts, flagging any non-compliant invoices to Billing for correction.

1. Collectability, Collections & Dispute Resolution

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• Contacting customers with outstanding invoices to secure timely payment
• Monitoring accounts receivable aging reports to prioritize collection efforts
• Escalating delinquent accounts to regional management or MSCI’s Legal team, when necessary
• Maintaining accurate records of collection activity and client communications
• Updating client account statuses in MSCI’s ERP/accounting systems
• Collecting WHT certificates from clients, where applicable
• Preparing regular reports for management on receivables portfolio health
• Assisting in resolving certain types of client disputes and discrepancies that are holding up payment

1. Liaison with MSCI Sales

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• Act as the primary link between Billing/Collections and MSCI Sales for MENA accounts, communicating billing holds, disputes, and collection escalations to the relevant Account Manager.
• Support Sales in onboarding new MENA clients with compliant billing profiles, preferred payment methods, and invoice delivery channels.

1. Client Finance Engagement

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• Liaise with clients' Finance and Accounts Payable teams to confirm invoice receipt, resolve queries and discrepancies, and maintain up-to-date billing requirements (VAT/TRN, PO numbers, portals such as Ariba), always keeping bill-to and collection contacts current.
• Obtain Global Deal billing allocations from clients and build relationships with Finance counterparts that reduce invoice rejection rates and accelerate collections.

1. Cross-Department Coordination (Billing ↔ Collections)

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• Bridge Billing and Collections in real time, communicating invoice status, re-issue timelines, and dispute resolution updates.
• Ensure credit memos, adjustments, and re-billings post accurately to the AR ledger, and provide MENA-specific updates in periodic AR reviews.
• Lead resolution of billing disputes and tax discrepancies, coordinating across Billing, Tax, Legal, and Sales and engaging the client's Finance team through to closure

1. Regional Regulatory & Tax Compliance

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• Stay current on MENA e-invoicing, VAT, and digital tax rules (KSA ZATCA Phase 2, UAE FTA, Egypt ETA) and applicable digital services tax regimes.
• Ensure outbound invoices reflect correct VAT, withholding, or exemption status in coordination with MSCI Tax, and maintain audit trails for tax authority reviews or client compliance requests.

1. Reporting & Analytics

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• Maintain MENA billing and collections reporting — issuance trackers, aging summaries, dispute logs, and compliance status — and support month-end close and reconciliation.
• Contribute to KPI reporting such as invoice rejection rates

1. Process Improvement

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• Identify inefficiencies in the MENA billing-to-collections workflow and propose practical improvements.
• Support rollout of new billing tools and e-invoicing platforms, and maintain a country-specific MENA billing reference guide for internal use.

Your skills and experience that will help you excel

• Bachelor's Degree in Finance, Accounting or Business
• 5+ years of experience in Accounts Receivable, Billing or Collection roles
• Demonstrated experience operating across the MENA region or market, with strong knowledge of KSA and UAE regulatory requirements in Billing and Collection functions
• Hands-on experience with ZATCA and UAE VAT invoicing requirements
• Fluency in English and Arabic
• Proficiency in SAP; familiarity with Salesforce CRM
• Strong or advanced skills in Excels
• Knowledge and worked in AI functions a plus
• Great Attention to detail
• Ability to work with multiple team members in Finance in different locations as well as Sales Coverage team
• Highly motivated with the ability to work independently, with initiative and to demonstrate ownership for smaller projects
• Excellent interpersonal and communication skills, outgoing and confident. Strong organizational skills with the ability to multi-task

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com