Business Manager and Country Lead

Singapore, Singapore

SGD 120,000 – SGD 180,000

Overall objectives of the position:

Drive sales growth and manage sales of surface treatment unit for Malaysia, Singapore and Batam
Strategically manage the General Industry and ACE business segments in Southeast Asia to achieve sustainable growth and profitability

Core Responsibilities:

Sales Management and Development (Singapore, Malaysia, and Batam)

Actively explore and develop new business opportunities through high market presence to ensure sustainable growth
To prepare, negotiate, and finalize business contracts, ensuring alignment with customer requirements and profitability goals
To build and maintain strong relationships with customer organizations at all levels, particularly key decision-makers
To coordinate the launch of new products at key customers in collaboration with Business
Acts as the Sales representative for International Automotive Task Force (IATF) Automotive Original Equipment Manufacturer (OEM) business in South East Asia
To meet or exceed net sales and profitability targets while implementing pricing measures in a timely manner

Customers and Channel Management

To provide training and share technical and commercial know-how with customers and distribution partners to maximize the potential of Company's products and solutions
To maintain and manage sales opportunities, leads, and customer visit reports using Salesforce Customer Relationship Management (CRM)
To ensure accurate demand forecasting to support effective stock planning and reliable supply to customers
To respond promptly to customer inquiries, addressing commercial, quality, and technical issues

General Industry and Agriculture, Construction and Earthmoving (ACE) Business Development (Southeast Asia)

To develop and execute strategic growth plans for the General Industry and ACE segments in Southeast Asia
To work closely with distributors, agents, and internal teams to achieve business objectives
To provide guidance, coaching, and support to the General Industry sales team to meet targets
To monitor and evaluate distributor and agent performance to ensure alignment with business goals

Market Intelligence and Strategy

To gather and analyze market trends, customer needs, and competitor activities across Southeast Asia
To implement value-added selling approaches to meet customer requirements and differentiate offerings
To collaborate with global and regional teams to align business strategies and market initiatives with respect to: Commercial, Operations, Strategy, Project Management, Digitization, Innovation, Leadership, Talent Development, etc.

Education and qualifications:

Min. Bachelor's Degree in Business Administration, Chemistry or a related field
Has at least 10 years of experience in technical, sales, or commercial roles within the surface treatment industry
Demonstrated experience in managing technical field support, including troubleshooting, process optimization, and application support
Has a solid track record of developing and maintaining strong customer relationships at various organizational levels, especially with key decision-makers
Experience leading teams and providing coaching or supervision to direct reports
Proven ability to work effectively in multi-cultural and matrix organization
Self-motivated, adaptable, and capable to managing diverse responsibilities in a fast-paced environment
Comprehensive knowledge of surface treatment processes,applications and technologies
Has exceptional communication, negotiation, and relationship-building skills with stakeholders across Southeast Asia
Strong strategic thinking and problem-solving abilities, with a focus on achieving business objectives
Proficiency in Salesforce CRM and Microsoft Office tools (Excel, PowerPoint, Word, Outlook)
Has a strong understanding of demand forecasting, supply chain considerations, and pricing strategies. Quality standards familiarity
Ability to conduct technical training, transfer knowledge, and develop standardized processes