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Avionic/Mechanical Technical Representative - Customer Response Center

  • Bombardier
  • Singapore, Singapore
  • SGD 60,000 – SGD 80,000

What are your contributions to the team?

  • Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
  • Prepare accurate, complete and concise technical reports and correspondence.
  • Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

How to thrive in this role?

  • You have a College Diploma in Aircraft Maintenance (Avionics/ Mechanics).
  • You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express.
  • However, candidates with avionics/mechanics technical knowledge on other Bombardier products will also be considered.
  • You have a minimum of ten (10) years’ experience in problem solving in the Interior and the Green Aircraft domain.
  • You are customer focused and have strong English communication skills (spoken and written).
  • You have an AME license or equivalent (an asset).
  • You must be available for off-site assignments on short notice (10%).
  • You are comfortable using MS Office Programs.
  • You are available to work days, evenings, nights and weekends on rotation.

Skills

  • Aircraft Systems Troubleshooting
  • Avionics
  • Mechanical Systems
  • Technical Documentation
  • Customer Support
  • Problem Solving
  • MS Office

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