BRIDGE Peer Support Supervisor

Posting number: 05526

Department: Community Safety

Division: Community Safety

Job classification: Supv Peer Support

Posting type: Open

Categories: Safety

Summary

BRIDGE Peer Support Supervisor

Office of Community Safety | Executive Department
Requisition #05526 | Position #8337
External Recruitment | Full-Time

Lead With Lived Experience. Build Pathways to Recovery.

Recovery doesn't look the same for everyone—and meaningful support starts with meeting people where they are. Through BRIDGE (Building Recovery through Intervention, Dignity, and Guided Engagement), the City of Greensboro and Cone Health are creating stronger pathways from hospitalization to ongoing support, stability, and recovery.

As the BRIDGE Peer Support Supervisor, you'll lead a team of Peer Support Specialists who bring compassion, credibility, and lived experience to people navigating substance use and overdose-related challenges. You'll help ensure the program delivers high-quality, person-centered services while strengthening the partnerships that make coordinated care possible.

This is an opportunity to lead with purpose while staying connected to the direct impact of peer support.

Salary & Classification

• Hiring Salary Range: $69,194 – $84,570 annually
• FLSA Status: Exempt
• Job Type: Regular Full-Time

Benefits That Support You

The City of Greensboro offers a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include health coverage, retirement options, paid leave, professional development, wellness resources, and more.

See the City of Greensboro Benefits Book for complete details.

Work Schedule

• Monday – Friday
• 8:00 AM – 5:00 PM

Why You'll Love This Opportunity

• Lead a peer-powered program: Support a team whose lived experience can create powerful connections with people seeking recovery.
• Make an immediate difference: Help individuals move from hospital care toward ongoing support and stability.
• Build something innovative: BRIDGE brings public safety, healthcare, peer support, and community resources together.
• Stay connected to the work: Maintain a limited caseload when needed to provide direct support and continuity of care.
• Grow partnerships: Work closely with Cone Health and community organizations to strengthen the local recovery network.
• Champion dignity and equity: Help ensure people experiencing substance use challenges are treated with respect, compassion, and choice.
• Contribute to Greensboro's vision of a safe, healthy, connected community with opportunities for everyone.

About the Role

The BRIDGE Peer Support Supervisor provides clinical and administrative oversight of BRIDGE Peer Support Specialists while helping guide the continued growth and effectiveness of the program.

BRIDGE is a peer-led partnership between the City of Greensboro's Community Safety Department and Cone Health. Peer Support Specialists receive referrals from Moses Cone Hospital, Wesley Long Hospital, and Behavioral Health Urgent Care (BHUC) and engage individuals during hospitalization before providing continued support after discharge.

As Supervisor, you'll ensure staff have the coaching, resources, structure, and professional development they need to deliver high-quality peer support and intensive case management.

What You'll Do

• Supervise, coach, and support BRIDGE Peer Support Specialists.
• Provide administrative and clinical oversight consistent with program practices and applicable standards.
• Support implementation and ongoing improvement of BRIDGE programming.
• Monitor service quality and identify opportunities to strengthen outcomes.
• Provide professional development, training, and coaching to peer support staff.
• Maintain strong communication and collaboration with Cone Health and community partners.
• Serve as the primary liaison between the Community Safety Department, Cone Health, and other stakeholders.
• Represent BRIDGE at department meetings, community events, stakeholder meetings, and resource fairs.
• Support outreach, education, and partnership-building activities.
• Help develop and strengthen systems for care coordination, resource navigation, and harm reduction.
• Contribute to program planning and continuous improvement.
• Maintain a limited caseload as needed to support service continuity and respond to periods of increased demand.
• Help ensure BRIDGE remains responsive to the evolving needs of Greensboro's community.

This position embodies the City's values of being people-centered, purpose-driven, innovative, resilient, and equitable by connecting people to support while strengthening the systems around them.

Qualifications

Minimum Qualifications

Qualified candidates must possess:

• High School Diploma or GED.
• Peer Support Specialist Certification.
• One (1) to three (3) years of experience working as a Peer Support Specialist.