Human Resources Manager/Generalist

Position Summary

Serve as the primary HR resource for employees and campus leadership across two campus locations (Queens/Staten Island). This position provides day-to-day support in areas such as employee relations, policy interpretation, onboarding, and HR compliance while fostering a positive and service-oriented employee experience. Regularly travels between campuses to provide on-site support, build strong working relationships, and ensure consistent application of HR policies and practices.

Essential Duties & Responsibilities

Serve as the primary HR contact for employees and supervisors
Support the full employee lifecycle, including onboarding, orientation, benefits administration, and offboarding.
Assist employees with benefits enrollment, qualifying life event changes, and general benefits questions.
Review and process authorized employee changes within HR and talent acquisition systems.
Partner with campus leadership to address employee concerns, performance management, coaching, and corrective action while escalating complex matters as appropriate.
Assist with investigations and maintain accurate documentation related to employee relations matters.
Conduct new hire orientation and provide HR-related training for supervisors and employees as needed.
Maintain employee records and HR documentation while ensuring confidentiality and data integrity.
Assist with HR compliance initiatives, audits, reporting, and required recordkeeping.
Participate in HR projects and initiatives that support organizational and campus goals.
Travel regularly between the Queens and Staten Island campuses to provide on-site HR support.
Perform other duties as assigned.

Qualifications

Bachelor degree in Human Resources, Business Administration, or a related field preferred; equivalent combination of education and experience will be considered.
At least three (3) years of progressive human resources experience.
Working knowledge of employment laws, including FMLA, ADA, and wage and hour regulations.
Strong interpersonal, communication, and conflict-resolution skills.
Excellent organizational skills with the ability to manage multiple priorities independently.
Proficiency with HRIS systems and Microsoft Office applications.
Ability to maintain confidentiality and exercise sound judgment.
Valid driver's license and the ability to travel regularly between the Queens and Staten Island campus locations.

Classification: Exempt

Work Schedule: Full-time, 40 hours per week

Travel: Regular travel between assigned campuses required.

Work Environment: Primarily office-based