Insurance Supervisor

Posting number: LDI-2026-68

Department: Insurance-Commissioner of Insurance

Job classification: INSURANCE SUPERVISOR

Posting type: Open & Promotional

Categories: Miscellaneous, Insurance

Summary

The mission of the Department of Insurance is to enforce the insurance laws and regulations of the state impartially, honestly and expeditiously.

The Louisiana Department of Insurance is seeking a motivated and experienced Insurance Supervisor to join the Office of Consumer Services/Market Conduct Division. In this role, you'll lead a team of Insurance Specialists responsible for monitoring the conduct of insurance entities operating in Louisiana, reviewing referrals and other information to identify potential market concerns, and supporting regulatory oversight efforts. If you enjoy leading and developing others, analyzing complex issues, and contributing to the fair and effective regulation of Louisiana's insurance market, we encourage you to apply!

The ideal candidate possesses the following competencies:

Core Competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Managing Stakeholders: The ability to identify key stakeholders, manage relationships, and align interests to move work forward.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
• Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Examples of duties

Six years of experience in insurance, administrative services, investigations, or law enforcement: OR

Six years of full-time work experience in any field plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR

A bachelor's degree plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR

An advanced degree plus two years of experience in insurance, administrative services, investigations, or law enforcement.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Supplemental information

Job Duties:

As an Insurance Supervisor in the Office of Consumer Services/Market Conduct Division, you will/may:

• Supervise Market Conduct Insurance Specialists, including assigning and reviewing work and providing ongoing guidance, feedback, and coaching.
• Review referrals, self-reports, and other information to identify insurance entities that may demonstrate market conduct or performance concerns.
• Assign Market Conduct Insurance Specialists to reviews based on the complexity of the matter and each employee’s area of expertise.
• Serve as a subject matter expert for the Office of Consumer Services and provide technical guidance and support to staff.
• Assist the Insurance Administrator and Market Conduct Division Manager with quarterly quality assurance audits and other efforts to promote accuracy and consistency in the division’s work.
• Participate in the recruitment and selection of Market Conduct Division staff.
• Review and approve employee leave requests and time entries.
• Manage Market Conduct files and records using Department systems and other required recordkeeping methods in accordance with Louisiana law and Department procedures.
• Participate in professional development and training leading to the completion of the MCM, PIR, AIE, and CIE designations.
• Perform other duties related to market conduct oversight as assigned.

Position-Specific Details:

Division/Location: Office of Consumer Services/Market Conduct Division

Appointment Type: Probational or Promotional

Career Progression: This position will be filled as an Insurance Supervisor
Compensation: The salary will be determined based on qualifications and experience within the established pay range.

How To Apply:

NO CIVIL SERVICE exam is required to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Dr. Phillip Donagriche

Human Resources Division

Louisiana Department of Insurance

P.O. Box 94214

Baton Rouge, LA 70804

Phillip.Donagriche@ldi.la.gov

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.