County Administrative Support Specialist II

Posting number: 192413

Department: Department of Social Services

Division: County Office-Marion

Job classification: Administrative Specialist II

Posting type: Open

Categories: Community Services, Health Services, Social Services, Human Services, Community and Social Services

Summary

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the South CarolinaDepartment of Social Services has the right job opportunity for you.

Job Duties:

• The County Administrative Support Specialist II performs a variety of advanced clerical and typing duties necessary for the continued operation of a county DSS office. Exercise judgment and discretion in various duties performed for the agency. Performs all clerical duties/support for a DSS office.

• Receives clients applying for FI and SNAP benefits, explains services and register applications, assigns caseworkers and scans registered applications in SCOSA.

• Serves as switchboard operator of the agency by receiving calls, transferring calls to the desire extension and assembling folders for intake cases.

• Greets customers at the reception desk, discerns customers' needs and routes them to designated programs/caseworkers either directly or via tracking sheet through client registration. Copies documents for clients and scan into SCOSA system to appropriate caseworker.

• Performs clerical support for Economic Services and Family Services to include: application packets, appointment letters, transfer in and out of cases, prepare alert changes, process MRs, and scan into SCOSA, researches via computer.

• Receivers, open, stamps and distributes all drop box and in coming mail to appropriate individuals or in folders in SCOSA, and prepares outgoing an mail daily.

• Orders supplies weekly for clerical unit, submit faxes, replenishes copier and network printer with toner, paper and envelopes. Responds to quality control requests, assist the supervisors as needed and preform other related duties as required.

• Back up for FIFN reimbursements. Back up EBT Coordinator. Performs other duties as required.

• To ensure that personal identifying information(PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment, and data

• Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties: perform other related duties as required.

• Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement.

Examples of duties

A High School Diploma and two (2) years of clerical experience.

An Associate Degree or higher can be substituted for relevant work experience.
Selected positions may require the ability to type at a corrected rate of 35 words a minute.

Supplemental information

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Program

DIVISION: County Administration / Marion County