Operations Support Specialist - Berlin Ophthalmology
- The University of Vermont Medical Center
- Vermont, United States
- $52,083 – $75,878
Building Name: UVMMC - Ophthalmology BerlinLocation Address: 58 East View Lane, Berlin VermontRegularDepartment: Eye Center – Central VermontFull TimeStandard Hours: 40Biweekly Scheduled Hours:Shift: DayPrimary Shift: -Weekend Needs: NoneSalary Range: Min $25.04 Mid $30.76 Max $36.48Recruiter: Naomi Kpesse
JOB DESCRIPTION:
The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff. Makes suggestions and participates in process improvements in support of achieving the established Medical Group performance expectations.
This position functions as part of the site-based leadership team in support of, and responsible for all clinic operations.
EDUCATION:
Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary.
EXPERIENCE:
Minimum of one year of experience in a relevant healthcare setting.
This is a bargaining union position.
Skills
- Patient experience management
- Clinic Operations Coordination
- Staff Training and Orientation
- Performance Evaluation Support
- Process Improvement
- Customer Service
- Healthcare Administration
