Program Administrative Assistant

Make a difference behind the scenes while supporting life-changing mental health services.

Merakey is seeking a Program Administrative Assistant to join our team in Colmar, PA. This full-time, onsite position (37.5 hours per week) supports our Community-Based Mental Health Programs throughout Montgomery County, providing essential administrative, billing, compliance, and operational support that helps ensure quality services for the individuals and families we serve.

Working Monday through Friday, 9:00 AM to 5:00 PM, you will play a key role in maintaining program efficiency by managing billing processes, tracking documentation and compliance requirements, supporting staff and leadership, and coordinating daily office operations. This is an excellent opportunity for a detail-oriented professional who enjoys collaborating with others, solving problems, and contributing to a mission-driven organization dedicated to improving lives.

• Billing & Financial Coordination: Process billing through the EHR; track member encounters for compliance; reconcile productivity reports with billable documentation; manage billing corrections, A/R issues, and unbilled reporting; attend A/R meetings and provide reporting support.
• Compliance & Documentation: Monitor treatment plan compliance; communicate insurance and guarantor changes; ensure timely completion of documentation and regulatory requirements; maintain accurate program data, reports, and spreadsheets.
• Administrative & Office Operations: Serve as the primary contact for building maintenance; coordinate team meetings; create staff ID badges; process purchase orders; manage office supplies and inventory; monitor phone calls and voicemail; maintain filing systems; provide general clerical support.
• Staff & Program Support: Work with staff to resolve missing documentation, billing corrections, and fiscal process issues; collaborate with the Program Assistant on building inspections, fire drills, and facility maintenance activities.
• Meetings & Professional Development: Attend department, agency, and team meetings; complete required annual trainings and other professional development activities; perform additional duties as assigned to support program operations.

Earn $20.96 per hour.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.

Click here to watch a video about Merakey.

Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.

Merakey welcomes all Veterans to apply!

Qualifications

The ideal candidate will possess the following qualifications:

• High School Diploma or equivalent
• 1-year administrative experience.
• Proficient in Microsoft Office, specifically excel and word
• knowledge of general office equipment

Preferred skills and experience:

• Electronic Health Records systems (EHR)
• Medical Billing
• Purchase Orders

Work Schedule

Monday-Friday: 9:00 am-5:00 pm