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Parish Receptionist

Job Title: Parish Receptionist, Full-time

Reports to: Business Manager

Location: St. John XXIII Parish | Fort Myers, Florida

Classification: Hourly/Non-exempt

Overview
This position is the first point of contact and sets the tone of the Parish environment and demonstrates courtesy, friendliness, and professionalism for anyone who visits the Parish; as well as providing support for all office functions, including coordinating with all aspects of the Parish. Job duties include, but are not limited to the following:

Job Responsibilities

  • Greet all visitors to Parish.
  • Answers all phone calls and refers calls to appropriate staff members; takes clear messages if staff is not available.
  • Provide answers to caller questions and assistance when appropriate.
  • Review, sort and distribute all mail accordingly.
  • Maintains, ParishSoft sacramental records and Mass book, prayer list for sick, mass intentions.
  • Other duties as assigned.

Qualifications

  • High School Diploma or equivalent.
  • 2-3 year of office experience preferred.
  • Knowledge of Microsoft Office Suites and databases.
  • Excellent communications skills both written and oral.
  • Familiar with the Catholic faith.
  • Effective listener, responsive and supportive towards parishioners, volunteers, and staff.
  • Exhibits good judgment, is highly motivated and self-directed.
  • Parishsoft experience a plus.
  • Bi-lingual a plus, English/Spanish.

Skills

  • Microsoft Office Suite
  • Database Management
  • Phone Etiquette
  • Customer Service
  • Record Keeping
  • Communication Skills
  • ParishSoft

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