Administrative Support Specialist II

Posting number: 192388

Department: Department of Social Services

Division: County Office-York

Job classification: Administrative Specialist II

Posting type: Open

Categories: Community Services, Health Services, Social Services, Human Services, Community and Social Services

Summary

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the South CarolinaDepartment of Social Services has the right job opportunity for you.

Job duties:

• The County Administrative Support Specialist II independently performs a variety of advanced secretarial or administrative duties involved in the operation of an office, department, or unit; applies written and unwritten policies, knowledge of operations, programs and procedures to make independent decisions concerning processing of information and material and to establish procedures that would assist supervisory personnel.

• Enters and retrieves data using appropriate computer systems necessary to ensure clients receive services or benefits to which they are entitles. Responsible for reviewing compiled data or program forms and correcting mistakes prior to inputting data.

• Receives telephone calls; screens, and refers them appropriately; personally, solves programmatic/procedural problems or answers questions that require substantial knowledge.

• Receives requests for statistical/program information, advises requestor when/if material can be provided; assembles information or directs request to the appropriate person.

• Responsible for filing incoming case files on file shelves, pulling outgoing files as requested, maintain separation of case files by program and purging closed case files as required for destruction and archives.

• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment and data.

• Performs other administrative duties as needed.

• Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties; performs other related duties as required.

Examples of duties

A High School Diploma and two (2) years of clerical experience.

An Associate Degree or higher can be substituted for relevant work experience.
Selected positions may require the ability to type at a corrected rate of 35 words a minute.

Supplemental information

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application.If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Program

DIVISION: Economic Services / York County