Support Assistant
- Edenred
- Rio Grande do Sul, Brazil
- BRL 24,000 – BRL 36,000
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Respond to requests received via phone, chat and email, ensuring clear responses within the SLA. Assist clients in the use of management tools (Sou Log, Genesys) and record interactions in internal systems. Analyze and direct operational demands to the responsible areas when necessary. Contribute to continuous improvement, reporting recurring failures or opportunities for process optimization
Apply now and Vibe with Us!
Skills
- Customer Support
- Phone Communication
- Email Communication
- Chat Support
- SLA Management
- Genesys
- Process Improvement
