Client Servicing Executive

1 . Pre-Sales & Client Transition : Support the Sales team in understanding sponsor

requirements, translating them into deliverable packages, and identifying

potential feasibility concerns before commitments are finalized.

2. Contract & Deliverable Management : Convert signed sponsorship contracts into

clear deliverable checklists covering branding, speaking opportunities, booth

requirements, delegate passes, lead data, and other contractual commitments.

3. Internal Coordination : Coordinate with Marketing, Production, Content, and

Operations teams to ensure all sponsor deliverables are communicated clearly,

tracked, and completed within the agreed timelines.

4. Client Relationship Management : Act as the primary point of contact for

sponsors after contract closure, maintain regular communication, and proactively

manage client expectations throughout the event lifecycle.

5. Issue Resolution : Address sponsor concerns and delivery-related issues

promptly, coordinate with relevant internal teams for resolution, and escalate

critical matters when required.

6. Post-Event Reporting & Feedback : Ensure the delivery of relevant post-event

reports and data, track fulfillment against contractual commitments, and gather

feedback on the sponsor's overall experience.

7. Renewal & Upsell Support: Identify potential opportunities for additional

business, renewals, or multi-event partnerships based on client feedback and

engagement, and share relevant insights with the Sales team.

Requirements

Required Skills & Competencies

● Excellent verbal and written communication skills.

● Strong client relationship and stakeholder management abilities.

● Exceptional coordination and follow-up skills.

● Ability to manage multiple clients, projects, and deadlines simultaneously.

● Strong attention to detail and ability to track contractual commitments

accurately.

● Proactive problem-solving and issue-management skills.

● Ability to work effectively with cross-functional teams.

● Strong organizational and project management capabilities.

Preferred Qualifications & Experience

● Bachelor's degree in Business, Marketing, Communications, Event Management,

or a related field.

● Prior experience in Client Servicing, Account Management, Sponsorship

Management, Event Operations, or a similar client-facing role is preferred.

● Experience working with B2B events, conferences, exhibitions, or corporate

clients will be an added advantage.

● Comfortable working in a fast-paced and deadline-driven environment.

Benefits

• Travel Opportunities
• Insurance Benefits
• Learning & Development
• Career Growth Opportunities