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Senior Executive/Assistant Manager – Sales Support

• Timely action on customer Inquiry and Quotation on business opportunities.

• Coordination with pricing team and overseas to improve TAT of quote and business conversion.

• Maintain Inquiry log on day to day basis with proper and accurate feedback from sales and customers

• Analyzing quote log and presenting it to products and RSM’s or Sales managers for understanding the areas where improvement is required

• Preparation of reports pertaining to sales management system.

• Maintain good business relationship with customers and internal stake holders • Bridge the gap between sales persons & product to achieve better conversion

• Assisting sales team to achieve target on bringing new customers onboard and maximizing the revenue of sales.

• Supporting sales in all the backend activities required for an account like KYC documents, SOP, customer activation etc.

• Supporting sales team by providing sales leads and internal co-ordination

• Co-ordination with operations, pricing, system and other relevant department to facilitate the smooth functioning of sales and customer retention.

Skills

  • Sales Support
  • Customer Relationship Management
  • Quotation and Pricing Coordination
  • Data Analysis and Reporting
  • Cross-functional Coordination
  • Logistics Operations Knowledge
  • Salesforce or CRM Systems

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