Senior D365 Test Automation Analyst

General Information

Job ID

36153

Location

Pune, India

Work Types

Permanent

Categories

Information Technology

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About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations.

TMF India is a Great Place to Work, ISO & ISAE certified organization.

Discover the Role

The Senior Dynamics 365 Test Analyst is responsible for leading and executing both automation and functional testing across enterprise platforms including:

• Microsoft Dynamics 365 CRM
• PowerApps / Power Platform
• Service Management Tools (SMT)

This is a hands-on QA role requiring strong automation expertise, deep CRM knowledge, and experience ensuring high-quality releases in an Agile environment.

Key Responsibilities

Automation & Functional Testing

• Design, develop, and maintain automated test suites using C#, Selenium, EasyRepro, Playwright, SpecFlow, and other automation frameworks.
• Perform functional, integration, regression, and end‑to‑end testing for:

• Microsoft Dynamics 365 CRM
• Service Management Tools (SMT)
• Power Platform and web applications

• Build and execute detailed test plans, test cases, and test scripts.
• Validate integration flows between CRM, SMT, and supporting systems.
• Analyze automation test results, identify defects, and ensure quality standards.

Quality Assurance & Collaboration

• Apply strong knowledge of QA methodologies, industry best practices, and testing lifecycles.
• Collaborate proactively with development teams to streamline QA and automation processes.
• Participate in Agile/Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, defect triage).
• Take ownership of assigned testing tasks and ensure timely delivery.

Defect & Test Management

• Use Azure DevOps (TFS) for test case design, execution, requirement traceability, dashboards, and bug management.
• Log, document, track, and validate defects thoroughly to closure.
• Conduct comprehensive regression testing after bug fixes and system deployments.
• Perform requirement analysis and ensure appropriate test coverage across CRM and SMT solutions.

Dynamics 365 CRM & SMT Expertise

• Work with CRM & SMT customizations, configurations, and test their impact.
• Ensure seamless testing of CRM & SMT functional flows, integrations, and data validations.
• Provide insights into CRM and SMT improvements from a QA perspective.

Key Requirements

Mandatory Skills

• Strong hands-on experience in:
  • Dynamics 365 CRM Testing (functional + automation)
  • Service Management Tool (SMT) Testing
• Automation experience using:
  • C#, Selenium, SpecFlow, EasyRepro
• Strong understanding of Software Testing / QA processes
• Experience with E2E testing across CRM, SMT, Power Platform, and web applications
• Requirement analysis and defect management expertise

Tools Experience

• Azure DevOps, TFS, Visual Studio
• Microsoft Dynamics 365 CRM & Power Platform
• Service Management Tools (SMT)
• EasyRepro, SpecFlow, Selenium, TestComplete
• CI/CD tools: TeamCity, Octopus

Good to Have

• Functional knowledge of D365 Sales and Marketing modules
• Understanding of CRM and SMT data flows and integrations

General Skills

• Strong analytical and problem‑solving abilities
• Excellent communication and critical-thinking skills
• Highly organized and detail‑oriented
• Self‑motivated and enthusiastic about continuous learning

Key Business Expertise:

• 4-5 years of experience in software testing, QA, or a related field (or strong academic exposure with internship/placement experience).
• Experience or familiarity with test execution in professional services, SaaS HRIS, BPO, or technology environments is desirable.
• Basic understanding of functional testing, defect lifecycle, test design principles, and test documentation.
• Exposure to Azure DevOps or any test management tool is beneficial.
• Understanding of payroll, HR, accounting, or financial systems is an advantage but not mandatory.
• Interest in developing skills in automation or performance testing tools (Selenium, JMeter, etc.) is a plus.

Candidate Profile:

• Strong attention to detail and commitment to quality.
• Good communication skills with the ability to work with stakeholders in a multicultural environment.
• Willingness to learn, take guidance, and progressively build testing capability.
• Ability to follow structured processes, meet deadlines, and manage assigned tasks effectively.
• Positive attitude, team player mindset, and eagerness to grow within the QA domain. ‑player mindset, and eagerness to grow within the QA domain.
• Basic analytical and problem-solving skills. ‑solving skills.
• Ability to work across time zones when required.
• Domain knowledge in Payroll, HR, Entity Management, Accounting, or Finance. Experience with HCM systems such as Workday or Optix is an advantage.
• Strong customer service orientation and stakeholder management skills.
• Excellent written and verbal communication skills across all levels of the organization.
• Willingness to travel globally as required.

Education:

• University degree in IT, Computer Science, Engineering, Business Technology, or equivalent.
• Fluent in written and spoken English; additional languages are beneficial.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint, SharePoint, Teams).
• ISTQB Foundation Level (or willing to obtain) is preferred.

What’s in it for you?

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.

A supportive environment

• Strong feedback culture to help build an engaging workplace.
• Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
• At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.

Other Benefits

• Anniversary & Birthday Leave policy
• Be part of One TMF
• Paternity & Adoption leaves
• Salary advance policy
• Work flexibility – Hybrid work model
• Talk about growth opportunities (we invest in talent)
• Well-being initiatives

We’re looking forward to getting to know you!