Officer Wealth Services CNQ OPS

IWPB Chief Operating Office (IWPB COO)

Within International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. The International Wealth and Premier Banking Chief Operating Office supports the business to deliver exceptional customer journeys and increase efficiency across our global network. We support the business through effective governance, financial and risk management, transformation, and operational management, ensuring that all International Wealth and Premier Banking business units and markets have the right capabilities and procedures to compete effectively and grow safely. We work in an agile manner and at pace, partnering with teams in Technology and Digital Business Services to bring innovative, digital-first solutions to our customers.

We are currently seeking an experienced professional to join our team.

In this role, you will:

• 运用已有知识和既定流程与指引，处理来自内部和/或外部客户的要求
• 负责日常任务执行，并可指导其他团队成员
• 该岗位要求具备通过实际工作经验、培训或教育背景所获得的专业领域知识
• 确保监管报表报送的及时性、准确性、完整性、合规性
• 统计资料归档
• 遵守各监管机构发布的相关统计及会计政策和条例

To be successful in the role, you should meet the following requirements:

所需知识：

• 丰富的银行运营知识
• 相关的理财产品知识
• 了解合规与监管要求

所需技能：

• 问题解决能力
• 积极工作态度，以应对在时间压力下高业务量的工作
• 良好的英语听说读写能力
• 优秀的沟通能力

主要挑战：

• 在有限时间内处理多个复杂客户指令；
• 配合团队成员，以达到高标准的服务质量和工作效率；
• 在资源有限的情况下，承受工作压力并保持高效运作。

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited