Operations Team Lead

Want to build your career in a business that keeps the world’s supply chains connected? At Stolt Tank Containers, we deliver bulk liquids door to door, across continents. We are looking for people who want to make that happen. You will make a real difference from day one. Join us as a Operations Team Lead.

As the Operations Team Lead, you will lead a high-performing operations team to ensure efficient, customer-centric handling of import and export activities with strong quality control and effective escalation management.

At Stolt Tank Containers (STC), we move today’s products for tomorrow’s possibilities. A division of Stolt-Nielsen, we provide door-to-door transportation for bulk-liquid chemicals and food-grade products. With a fleet of more than 56,000 ISO tank containers and a global depot network. We connect customers’ products to their destinations across more than 165 countries. Safely, reliably and on time.

What you will be doing

As the Operations Team Lead, you'll lead with exceptional communication, problem-solving, and organizational skills in a dynamic, fast-paced environment. Championing a customer-centric approach, you'll ensure efficient handling of operational activities with a focus on meticulous quality control in import and export processes. You’ll work closely with the Operations Manager to enhance operational efficiency and serve as the main point of contact for operations coordinators during escalations.

Key Responsibilities

• Operational Oversight – Efficiently execute, oversee, and coordinate day-to-day department operations. Equitably distribute workloads, allocate resources, and assign tasks for maximum efficiency: o Monitor team performance against key performance indicators (KPIs), ensuring operations coordinators meet established goals and standards o Identify improvement areas and implement corrective actions, resolving operational issues promptly o Learn from challenges, applying lessons to maintain updated standard operating procedures (SOPs), customer playbooks, and documentation templates o Keep the Operations Manager informed on daily department activities.
• Team Leadership – Cultivate a positive, collaborative team culture: o Conduct regular team meetings to discuss goals, priorities, and challenges, using constructive feedback for continuous improvement o Actively support team members in their growth and goal attainment, recognizing and rewarding individual and team accomplishments o Onboard new employees and serve as a coach for successful training adoption and implementation, providing training on work processes and customer specifics.
• Exemplify Leadership – Champion the execution of operational activities, leading by demonstrating strong work ethics and commitment to team goals: o Stay updated on new digital tools and system updates. Ensure effective communication of operational updates, facilitating communication between team members and other departments o Be approachable and available to address concerns or questions.
• Compliance & Safety – Contribute to identifying root causes and implementing corrective and preventive actions in events: o Uphold compliance with industry regulations and safety standards, consistently executing activities within STC's quality management system o Act as a key escalation point for internal stakeholders and team members.

Qualifications

• College degree preferred.
• Must have 2 years of experience working in a logistics/shipping company in a similar role or 5 years of experience working in a logistics/shipping company in a similar position.
• Must have knowledge of the logistics industry and transportation networks in their relevant region.
• Leadership – Strong leadership acumen, fostering a collaborative team culture and guiding operations coordinators to achieve peak performance.
• Language Skills – Fluent in English and preferably 1 regional language.
• Communication – Strong communication and interpersonal skills with the ability to effectively convey information to suppliers, customers, and internal teams.
• Team Player – Ability to work effectively as part of a team.
• Attention to Detail – Meticulous in maintaining accurate documentation with a keen eye for identifying errors and discrepancies.
• Problem Solving – Ability to actively engage in problem resolution with a capacity to think critically and propose solution.

What we offer

• A competitive salary and a performance-related bonus that reflect your contribution.
• Opportunities for professional development and continuous learning across a truly global company.
• A collaborative culture built on pragmatism, shared success, and the freedom to find solutions.
• The chance to work on meaningful, real-world challenges, from supply chain innovation to sustainable logistics.

About Stolt-Nielsen

Stolt-Nielsen (SNL, Oslo Børs) is a global leader in bulk-liquid logistics, connecting customers’ products from source to destination through tankers, storage terminals and ISO tank containers. We also pioneer sustainable land-based aquaculture (Stolt Sea Farm) and invest in aligned industries. Guided by our values: we act pragmatically, collaborate for success, commit to go further, and create solutions, we move today’s products for tomorrow’s possibilities. www.stolt-nielsen.com.

Equal Opportunity Employer Statement

Stolt-Nielsen is an Equal Opportunity Employer. All hiring and employment decisions are made without regard to race, colour, creed, religion, disability status, genetic information, pregnancy, citizenship status, marital status, sex/gender, sexual preference/ orientation, gender identity or expression, age, veteran status, national origin or ancestry, or any other status protected by federal, state or local law or regulation. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

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